Clear terms. Better planned deliveries.
Every quotation should connect the product specification with the practical details of delivery and payment.
What we need for a shipping quotation
Share your destination country, city or port, preferred delivery terms, order volume and packaging. Include any receiving-site requirements that could affect handling or delivery.
Delivery terms and documentation
Available routes, delivery terms and lead times are confirmed for each enquiry. Ask which commercial invoice, packing list, origin and product documents can be provided for the proposed shipment. Import permits, customs requirements and local compliance should be checked for your destination.
Payment arrangements
Payment methods, currency, deposit requirements and timing are agreed in the written quotation or pro forma invoice. Website enquiries are non-binding and do not constitute an accepted order.
For any unexpected change to bank or payment details, verify the instruction directly using our published contact details before paying.
Understanding delivery terms
For background on responsibilities, costs and risks in delivery, read the official ICC introduction to Incoterms® rules. The delivery term for your order must still be agreed in writing.
Before dispatch
Confirm the accepted product specification, quantity, packaging, delivery terms and supporting documents. Shipping schedules depend on the final order and logistics arrangements.